1. What Information We Collect
- Personal details provided when booking an appointment (e.g., name, phone number, email).
- Service preferences or notes shared (e.g., skin sensitivity, treatment history).
- Messages or inquiries submitted via our contact form.
- Basic technical data such as IP address, browser type, and pages visited (used only for improving our website; no profiling).
2. How We Use Your Information
- Schedule and manage your appointments.
- Communicate about your services or inquiries.
- Provide customer support.
- Send appointment reminders or promotional messages (only if you opt in).
- Improve our services and website experience.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Website Analytics
Our website may use cookies to:
- Remember your preferences.
- Improve website speed and performance.
- Collect anonymous statistics via tools like Google Analytics.
You can control or delete cookies from your browser settings at any time.
4. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update any of your data.
- Request that we delete your data (unless we must keep it for legal reasons).
- Withdraw consent to receive marketing communications at any time.
To exercise any of these rights, contact us at: hello@brau.ae
5. Data Storage and Security
We store your information securely and only for as long as necessary. We implement reasonable safeguards to protect your data from unauthorized access, misuse, or disclosure.
6. Third-Party Services
We may use trusted service providers (e.g., booking software, email platforms). These providers are required to protect your information and may not use it for other purposes.
7. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
